Returns & Exchanges

At Vapestore, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day window for returns or exchanges on all unworn items with original tags. Our streamlined process ensures that updating your wardrobe remains as effortless as possible.

Return Process

• 1.
  Initiate Your Request

  Log into your Vapestore account and visit the 'Order History' section to select the items you wish to return and receive a prepaid shipping label.

• 2.
  Pack Your Items

  Securely place the items in their original packaging, ensuring all designer tags, dust bags, and accessories are included to qualify for a full refund.

• 3.
  Ship the Package

  Affix the provided return label to your parcel and drop it off at any authorized courier location or schedule a home collection via our portal.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, your refund or exchange will be processed within 5-7 business days to your original payment method.